Privacy policy

  • Data Privacy

    The personal data received by us will be used, among other purposes, for the purposes of your use of this website, to manage your customer registration and your orders, for shipments, administrative support, to answer to your communications, as well as statistical purposes and to send you personalized or generic marketing information.


    The term "personal data" means the set of information that relates to you and allows us to identify you, directly or indirectly. The personal data collected may include name, address, telephone number, e-mail address, date of birth, gender, tax identification number and credit card data (when you pay for your order), IP and other computer data resulting from navigation cookies on the website.


    By using our website, you consent to the terms set out in this privacy policy all further conditions of service established. Whenever you have any questions about our use of your personal data, we will be available to help you via email customercare@giovannigalli.pt. The entity responsible for the processing of personal data in this website is Herwinner, s.a., headquartered at Av.1º de Maio, 1666, 4485-105 Fajozes, Portugal.

    The recorded data may be communicated with third parties that provide us assistance or other necessary services, whether they are companies in our corporate group or external subcontractors, always in compliance with the law. The personal data collected may also be communicated to third parties for direct marketing purposes. Where stipulated or required by law, we may also have to disclose your personal data to authorities or identified third parties. In the use and protection of personal data, we comply with Regulation (EU) 2016/679. Under the terms of the law, you have the right to access, rectify or erase your personal data, unless this is not legally or contractually permitted. In some cases, you may also have the right to object to the use of or to the portability of your data. You also have the right to complaint with the national supervisory authority (CNPD).


    To exercise your personal data protection rights or whenever you have any questions about our use of your personal data, please contact us at customercare@giovannigalli.pt. You may at any time, by email to the address indicated above, request the update, confirmation or removal of your personal data, in particular your telephone number or email for marketing communications. The option to remove data for marketing communication purposes is also provided to the customer directly in the link at the end of each email and sms itself or/and in their reserved online customer area in giovannigallistore.com.

    For requesting any permanently elimination of personal data, the user must indicate his intention through email to customercare@giovannigalli.pt, indicating the motive of the request and sufficient personal data to identify himself and prove his identity, so that we can act accordingly.
    GIOVANNI GALLI has the right to keep their clients, subscribers and users data until the moment that’s received the intention of cancelation towards our communications and for any legal reasons necessary.
    The User authorizes GIOVANNI GALLI to automatically process the personal data provided, in particular through the use of cookies, and can access and modify their data at any time through its online user area.


    Giovanni Galli reserves the right to make changes to its privacy policy at any time without prior notice.