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Commercial department

  • HOW TO BUY
    • How to buy

      1º. Choose a section: Classic, Casual or Sports.

       

      2º. Click the article that you want to access to different views of it, as well as its name, reference, description, price, color, available sizes, composition and care. Also find related articles at the bottom of the page.

       

      3º. Select a size and color and add the item to the shopping bag. Then you can choose "Continue Shopping" or "Buy Safely".

       

      4º. You can choose to purchase without registering, you only need to put the data of the delivery address, your contact email and phone to receive order confirmation and their respective alerts.


      5º. After entering your details correctly, select "Confirm".

       

      6º. Select a payment method: Visa, Mastercard, American Express and Pay Pal.

       

      7º. Check your data and confirm the request.

       

      8º. Then you will receive an email with confirmation of your order.

       

      Remember that purchases made on GiovanniGalliStore.com are completely safe, because we devote a lot of effort to implement the necessary resources to ensure the security of your purchases and your personal data.

  • PAYMENT METHODS
    • Payment methods
      We have the following payment methods:

       

       





      Visa
      Visa Electron
      Mastercard
      American Express
      Paypal

       

    • Reasons your credit card may be refused.

      Your credit card may be refused for any of the following reasons:

      • The card may have expired.
      • The credit limit may have reached. Contact your bank to check that you have not exceeded the authorized purchase limit.
      • Information entered is not correct. Check that you have filled in all required fields correctly.

  • REGISTER
    • Register

      Register at GiovanniGalliStore.com and access to many advantages.

      No longer need to register upon purchase online - this will facilitate future purchases.

      You can check your history and status of your orders. You will regularly receive information of offers and promotions.

       

      The system will automatically recognize the user allowing a greater speed of purchase and access to your details, without having to re-enter your identity in the system.

       

      • Visualization and status of orders;
      • Address and personal data;
      • Giovanni Galli posts;
      • Access to your purchase history, wishlist and cancellations;
      • Suggestions;

       

      YOUR PRIVATE AREA IN G.G. WORLD.

  • DELIVERY
    • Continental Portugal

      Delivery times depend on the type of delivery selected:

      • Pick me! chain stores delivery: Delivery in 48 hours (working days): - € 2.50 to Portugal;
      • Express delivery at home with Pick me! stores: 24 to 48 hours (working days): - € 3.50 to Portugal;

      For more information, please see: http://www.giovannigallistore.com/en/returns-and-shipping_id-298

    • International

      Delivery times depend on the type of delivery selected:

      • Spain:
        • Standard delivery at home or drop points: 2 to 4 (working days) – € 5.50 to Spain.
      • UK, Germany, Spain, Austria, Belgium, Denmark, France, Netherlands, Ireland, Italy, Luxembourg, 
      • Croatia, Cyprus, Czech Republic, Finland, Hungary, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia, Sweden

      •  and Monaco:
        • Express delivery at home or packstation/drop points: 24 to 48 hours (working days)
           € 12 to Spain.
           € 14 to UK, Madeira (Portugal), Germany, Austria, Belgium, Denmark, France, Netherlands, Ireland, Italy, Luxembourg, Croatia, Cyprus, Czech Republic, Finland, Hungary, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia, Sweden
           and Monaco.

       For more information, please see: http://www.giovannigallistore.com/en/returns-and-shipping_id-298

  • RETURNS
    • Returns

      If you want to return an item purchased at our website, we recommend you to do it at the site, if you have not registered as a customer you should do it through the link sent in the email to confirm your order.

      Returns can be made within 15 days after the receipt of order.


      For more information, please see: http://www.giovannigallistore.com/en/returns-and-shipping_id-298

    • Portugal continental
      You can choose between a return in one of the “Pick me!” chain stores closest to your home or in case of orders with delivery at home , you can choose whether to return the order to the address indicated or one of the Pick me chain stores.
    • International and Portugal (Madeira)

      In express service:

      • the collection is made by a courier of the carrier at the address indicated.

      In standard service:

      • a return label in PDF is sent to the consumer to print and present it at a packstation, post-office or drop points closest to your home.

  • CONTACTS
    • Phone

      Telephone: +351 218 685 420 ou +351 218 685 561

      Fax: +351 218 685 554

      Horário: Monday to Friday, except holidays, from 9:00 am to 1:00 pm – and 2:00 am to 6:00 pm (Portugal schedule).

       

    • Email

      Our email: apoio@giovannigalli.pt

       

    • Address

      GIOVANNI GALLI

      Rua Cintura do Porto, Prédio B, 1º A/B

      1950-326 Lisbon, Portugal

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