Terms and Conditions

General Conditions of Online Sales Giovanni Galli

  • Terms and conditions

    These terms and conditions establish the conditions that determine the use of this website www.giovannigallistore.com and the purchase by any customer ("buyer") of products through it from the entity Herwinner, S.A., legal person 517652870, headquartered at Avenida 1º de Maio, 1666, 4485-105, Fajozes, Portugal ("Giovanni Galli"). The "Buyer" means the individual who acts/buys in the capacity of the final consumer, outside the scope of any business or profession.

    When using this website or placing an order through it, the customer must comply with these terms and conditions and the other policies announced on the website, namely all the rules and deadlines provided for in Giovanni Galli Shipping and Returns. If you do not agree to all of the terms and conditions and other policies, you should not use this website. These terms and conditions and other policies published on this website are governed by Portuguese law, and the jurisdiction of the district of Vila do Conde, Portugal, is established as competent for any arising matter, with express waiver of any other.

    The intellectual property rights over this website, as well as its concept and contents, namely text, image and sound, belong to Giovanni Galli. You may only use the website for personal purposes as a consumer. The total or partial reproduction of the contents, image identity or ideas for commercial purposes or their distribution or incorporation in any other physical or online location, whatever the format, is strictly prohibited.
    Giovanni Galli is the legitimate owner of the products on display, its trademark and other industrial property rights that identify or protect the products or their characteristics, as well as any other rights arising therefrom. It is forbidden and subject to criminal prosecution to manufacture, sell, advertise, distribute or copy, by any means and format, physical or virtual, products that incorporate distinctive signs of trade owned by Giovanni Galli or similar to them or that have characteristics protected by its industrial property rights. The unauthorised use of the Giovanni Galli trademark or any of its logos is also prohibited and subject to criminal prosecution. By making a purchase from Giovanni Galli, the customer is not granted any licence or sublicence to exploit, in whole or in part, onerous or free of charge, industrial property rights.
    By placing an order on this website, the Customer consents to the processing of their personal data under the terms set out in the privacy policy and declares and guarantees to Giovanni Galli that all data provided to Giovanni Galli is true and complete, and that they will immediately communicate in writing any update of the data transmitted that may occur. By placing an order on this website, you declare that you are acting in the name and on your own account, that you have the capacity to conclude the business and that you will not subsequently sell or distribute the products by any means.Giovanni Galli reserves the right not to process orders registered on the website www.giovannigallistore.with when there are doubts as to the status of final consumer of the "Buyer" or when the orders do not comply with the general conditions of sale presented here, as well as those contained in the online guide. These general terms and conditions of sale exclusively regulate the offer, acceptance of orders, transmission and shipments made through the www.giovannigallistore.com website. The "Buyer" must provide Giovanni Galli with all necessary personal data, namely their name, email address, postal address, tax identification number and other contact details, which are correct and complete and accept that Giovanni Galli may contact them using these data, whenever they deem it necessary.

    Giovanni Galli reserves the right not to accept or cancel the order, even after the automatic confirmation of the order, when there are doubts as to the veracity of the information submitted.

    In particular, Giovanni Galli may not process orders in the following cases:
    Whenever there is not a sufficient guarantee of good collection; The product is no longer available due to stock outages. In these cases, payments will be refunded or the customer will be offered to exchange for another product; The billing information is not accurate or verifiable; The order is flagged by the automatic Security Systems as an incorrect order or an order susceptible to fraud; The payment will not be acknowledged within 3 calendar days after the order has been accepted; if there are indications that the consumer is under the age of 18; If it is detectable that the price indicated in the Online Shop is wrong; If the order cannot be delivered to the respective address; Orders are incomplete or incorrect; There are indications of improper/abusive use in the Online Store or with ordering, exchange and delivery processes, either individually or repeatedly by the customer.
    In these cases, Giovanni Galli will inform you by email of the reasons why the sales contract has not been concluded.

    By confirming the order details, you accept the general conditions of sale, as well as other conditions existing in www.giovannigallistore.com.
    Giovanni Galli reserves the right to temporarily or permanently block the purchase of customers who intentionally use the online ordering, exchange and return processes.

    The main characteristics of each product sold in www.giovannigallistore.com can be found on each product page, unless there is a transcription error. The products offered for sale on the website may not correspond exactly to the actual clothing in terms of image and color, due to the Internet browser and monitor used.

    All products have an identification label attached. Do not remove the label from the product if you want to return or exchange the purchased product. If you decide to exercise the right to return the purchased products, Giovanni Galli has the right not to accept the return of products without the corresponding label, or that have been used, damaged or altered in relation to their original condition.

    At the time of delivery of the order, the buyer must check at the same time and place, immediately refusing to receive it to the carrier/pick-up point if he notices any sign of tampering with the packaging or contents or problem in his item(s) and immediately report it via email to customercare@giovannigalli.pt.
    Giovanni Galli retains ownership of the company's products until it has received full payment for all such products.
    These terms and conditions may be updated at any time without notice. Alternative means of dispute resolution: electronic complaints book (www.livroreclamacoes.pt) and Arbitration Court of the Consumer Conflict Arbitration Center of Vale do Ave (Rua Alfredo Guimarães 1, 4800-019 Guimarães , www.triave.pt). For additional information, please refer to our Online Guide or contact us at customercare@giovannigalli.pt.